Dear valued customer,
The purpose of this notification is to inform you that CellCarta (formerly Biogazelle NV) has taken the difficult decision to phase out its qPCR data analysis software solution qbase+. This means that we will no longer accept orders for qbase+ subscriptions or renewals, nor will you be able to request a trial license. CellCarta will continue to make available to you qbase+ for the remainder of your subscription period, however it will no longer provide support going forward. We sincerely apologize for any inconvenience this may cause.
Our clients are our priority. As such, for those wishing to continue to use the qbase+ application beyond 2022, you will be notified by mail later this year of a release of a new downloadable qbase+ version! As CellCarta will shut down the current qbase+ license servers once the upgrade window has passed, failing to upgrade will result in an inability to use qbase+.
The new downloadable version will maintain all current qbase+ functionality, however no new functionality or updates will be provided. Of note, you will no longer be required to enter your login credentials in order to start the software.
On a positive note, this will allow you to keep on using qbase+ even after your subscription has expired at no additional cost to you, on an as is, where is basis.
We thank you for your understanding.